1. Introduction

We are committed to safeguarding the privacy of visitors to our website and individuals who contact Maryville Estate Planning Law. This Privacy Policy explains what information we collect through the website, how we use it, and the choices you have.​

By using this website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect information in two main ways:​

• Information you choose to provide

  • Contact form submissions (name, email address, phone number, and any information you include in your message)

  • Newsletter or mailing list sign‑ups (name and email address, if applicable)

  • Information you provide when scheduling through our external Acuity Scheduling link (name, contact information, and appointment details)

• Information collected automatically

  • Basic usage information such as IP address, browser type, pages visited, and time spent on pages, which may be collected via Matomo analytics cookies or similar technologies.​

Please do not submit confidential or sensitive information through the website contact form or scheduling tools; doing so does not create an attorney–client relationship.

3. How We Use Your Information 

We use the information described above to:​

• Respond to your inquiries and communications.

• Schedule and manage appointments requested through Acuity Scheduling or similar tools.

• Operate, maintain, and improve our website and services, including through usage analytics.

• Send you information or updates you have requested, such as newsletters (you may opt out at any time).

• Comply with our legal, ethical, and professional obligations.

We do not sell your personal information.

If you provide a mobile phone number or receive text messages from us in connection with our services, we will use that information only to send you messages related to those services (such as appointment reminders or updates you have requested). No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt‑in data and consent; this information will not be shared with any third parties.

4. Sharing Your Information 

We may share your information with:​

• Service providers who help us operate our website and manage communications, such as:

  • Website hosting providers

  • Email service providers

  • Analytics providers (e.g., Matomo)

  • Scheduling providers (e.g., Acuity Scheduling)

• Third parties when required by law, regulation, court order, or ethical obligations, or in connection with establishing, exercising, or defending legal claims.​

These service providers are authorized to use your information only as necessary to provide services to us.

5. Cookies and Analytics 

Our website may use cookies and similar technologies to:​

• Enable core site functionality.

• Understand how visitors use our site (for example, which pages are visited and for how long) through tools such as Matomo.​

You can adjust your browser settings to refuse cookies or to alert you when cookies are being sent. If you disable cookies, some features of the website may not function as intended.​

6. Data Retention

We retain information submitted through the website for as long as needed to:​

• Respond to your inquiry or manage your appointment;

• Maintain appropriate business and legal records; and

• Comply with our legal and ethical obligations as a law firm.

Information that becomes part of a client file will be retained in accordance with our normal file retention policies and applicable professional rules.

7. Security 

We use reasonable administrative, technical, and physical safeguards designed to protect personal information under our control. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the site.

9. Your Choices

You may:​

• Choose not to submit information through the website contact form or scheduling link.

• Unsubscribe from marketing or newsletter emails by using the “unsubscribe” link in those emails or by contacting us directly.

• Contact us to request that we update or correct your contact details.

Depending on where you reside, you may have additional rights under applicable privacy laws. You can contact us using the information below with questions about those rights.

10.  Third Party Links and Tools 

Our website may contain links to third‑party websites or services, including Acuity Scheduling and other external platforms. We do not control the privacy practices of those third parties, and this Privacy Policy does not apply to them. You should review the privacy policies of those third‑party services before providing them with your information.

11. Changes 

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.

12. Contact 

If you have questions about this Privacy Policy or our data practices, please contact:​

Maryville Estate Planning Law
118 Parliament Dr. A‑2
Maryville, TN 37804
Email: nicole@maryville-ep.com
Phone: 865-935-9679